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10CM 9/9/2017
19/09/2017 7:52 am

Frequently Asked Questions

Got Questions?? Hopefully you'll find the answer below! If not please feel free to call our friendly Guest Service team on 021 680 694.

How do I find out what the current weather and snow conditions are? 

See our up to date snow report online or call our snow phone on 03 680 6977

What is the access road like?

One of the best in NZ!!  From the turnoff on Lilybank Road to our base lodge it’s only 8km. Please ensure that you carry snow chains and know how to fit them!

If chains are necessary on the day there will be a sign on the access road showing where to fit them, we do not hire chains so it is essential that you have them before your arrival in Tekapo.

Road and parking access is free to all users.

Can I hire ski equipment at Roundhill?

You can hire all your ski and snowboard equipment such as skis, poles, ski boots, snowboards, snowboard boots, helmets, harnesses, wrist guards and toboggans. Please note that we do not hire clothing, goggles, gloves or hats.

I’ve never skied or snowboarded before, what should I do?

A First Timer Package is the one for you! This includes everything you need to get started ( beginners lift pass, skis/boots/poles or a snowboard/boots and a group lesson). There is no need to book in advance as these packs can be purchased at the mountain ticket office daily. The minimum age for a child’s ski lesson is 5 years and snowboard lesson is 8 years.

 

What should I wear on the mountain?

Our base lodge sits at 1350m above sea level, so we recommend you wrap up warm even on sunny days. We suggest you wear waterproof pants and jacket, a warm hat and waterproof gloves. Eye protection is essential and because of the reflection of the snow, sunscreen is recommended whether a fine day or not.

Is there EFTPOS on the mountain?

Yes we have eftpos facilities in the Ticket Office, Cafe and von Brown.  We accept Visa and Mastercards.

 

Snow Report

Getting Here

First Timers

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